Privacy Policy


1. Introduction


Below, we inform you, among other things, about who is responsible for processing your data, which data we collect in connection with visiting our website and using our services, the purposes for which we process this data, and to whom we may disclose this data. We also inform you about the duration of the processing of your data, the legal basis for the processing (where such a basis is required), and the rights you have with regard to the processing of your data by us. This privacy policy applies to all your data already in our possession or that may come into our possession in the future. Please note that we may amend this privacy policy from time to time. The version currently published on our website shall apply.


Personal data refers to all information relating to an identified or identifiable person (hereinafter “personal data”). This includes, in particular, information such as name, address, telephone number, email address, and in some cases IP addresses and device IDs. In this privacy policy, the general term “data” also includes non-personal and anonymized data in addition to personal data. “Processing” means any handling of data, regardless of the means and procedures used, in particular the collection, storage, use, modification, disclosure, archiving, or deletion of data (hereinafter “processing”).


If you provide us with personal data of other persons, please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are authorized to do so under applicable data protection law.


2. Name and Address of the Controller

The controller responsible for data processing under this privacy policy is:


Janssen Pharma Consult GmbH
Hutzmannweg 3, 4202 Duggingen, Switzerland

079 383 65 25

maurits.janssen@bluewin.ch



3. Categories of Processed Data


When visiting our website, using our services, and communicating with us, we collect certain data. In principle, we collect this data directly from you. The personal data we process may include the following:


  • Data determined or disclosed when visiting our website or using our services. This includes, among other things, the IP and MAC address or device ID of the device used, cookies, pages visited and search terms entered, entries in dialog fields, ratings, time and duration of visits, clicks, referrer/exit URL, information on the time of use, browser and device type, operating system and internet service provider used, and the amount of data transferred.
  • Data exchanged during or in connection with contact with us, e.g., communication by letter, telephone, email, contact form, etc. (in particular name, contact details, gender, marital status, date of birth, job title, photo, employees, language, payment information).
  • Data disclosed when registering for a newsletter or downloading files (e.g., software) (in particular email address and name).
  • Data provided when creating a customer account for online shopping and in connection with orders placed (in particular username, password, selected payment method, and delivery address).
  • Data relating to offers and concluded contracts (e.g., contract date, type, content, product, parties, duration, value, amendments, payment details, contact details, contact persons, billing and correspondence addresses, customer feedback, cancellations, disputes, etc.).
  • Data disclosed through the comment function (in particular email address, username chosen by you unless posting anonymously, and your IP address).
  • Data provided when participating in competitions, surveys, and similar activities.


The above data does not always constitute personal data. As a rule, we cannot assign data generated during the use of our services without registration (e.g., for a newsletter or online shop) to a specifically identified individual. In individual cases, however, this may be possible in combination with additional data.

We draw your attention to the fact that information provided through the contact form or comment function may include sensitive data (such as health data), which you provide voluntarily.


4. Purposes of Processing


We process personal data, insofar as permitted under applicable law, in particular for the following purposes:


  • Initiation, conclusion, fulfillment, and processing of contracts;
  • Offering, further developing, and improving our services, developing new services, operating, maintaining, optimizing, and ensuring the security of our services and infrastructure;
  • Managing users of our services, identity verification, logins, and other authentication procedures;
  • Maintaining, administering, and developing customer relationships, communication with customers and third parties, promotions, advertising and marketing, offering customized services and relevant content;
  • Quality control and preparation of statistics;
  • Compliance with legal and regulatory obligations and internal rules, legal enforcement, civil, administrative, and criminal proceedings, complaints, abuse prevention, investigations, and responding to requests from authorities and official bodies.


5. Legal Basis


We use personal data for the above purposes on the basis of the following legal grounds, where required under applicable data protection law:


  • Performance of a contract;
  • Compliance with legal obligations;
  • Consent given to us or to third parties;
  • Legitimate interests of us and third parties, in particular:
  • Providing and delivering services;
  • Advertising and marketing;
  • Maintaining contacts and communication with users;
  • User management, identity verification, logins;
  • Compliance with legal and regulatory obligations, legal enforcement, civil, administrative, and criminal proceedings, complaints, investigations, and responding to requests from authorities.


6. Publication and Disclosure of Data


We may publish and disclose data as follows:


Data Processors


We may engage third parties to provide certain services (e.g., in the areas of IT, application operation, administration, shipping, etc.) and to process and store data (“data processors”). Data processors may have access to personal data and process it on our behalf. We require data processors to comply with data protection law and process data only as we would ourselves. Data processors receiving personal data may be located in any country, particularly Switzerland, Germany, Israel, and the USA.


Contractual Partners

We may share data with contractual partners (for example sales partners, service providers, financial companies, etc.). This may occur, for example, for the fulfillment of contractual obligations, the provision of certain services, debt collection and marketing purposes, analysis of service usage, operation of our services, systems and infrastructure, and payment processing. Potential recipients may also include buyers or parties interested in acquiring business units, companies, or parts thereof. Contractual partners may receive access to personal data and process it for their own purposes (for example for contract fulfillment or compliance with their own legal obligations). They are themselves obliged to comply with applicable data protection laws. Contractual partners receiving personal data may be located in any country, particularly Switzerland, EU and EEA countries, and the USA.


Disclosure to Authorities

In certain situations, we may disclose data to authorities, public offices, and other third parties. We do so where we are officially requested or where we consider ourselves legally obliged to do so.


7. Retention Period


We store personal data for as long as necessary for the purpose for which it was collected. Certain personal data is also subject to legally binding retention obligations of ten or more years, which we observe. We may also store personal data at least for the duration of applicable limitation periods, which in many cases are five or ten years. Personal data generated in connection with the use of our services (e.g., protocols, logs, analyses, etc.) and not subject to such retention or limitation periods is generally deleted earlier as soon as we no longer have an interest in processing it. Data may also be retained longer in anonymized form. Subject to an explicit contractual agreement, we are not obliged to retain data for any specific period.


8. Data Security


We implement appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.


9. Your Rights (Data Subject Rights)


Every data subject has the right to obtain information about personal data concerning them. In addition, they have the right to request correction, deletion, and restriction of personal data concerning them and to object to such processing of personal data. Exercising such rights generally requires the data subject to clearly prove their identity. If the processing of personal data is based on consent, the data subject may withdraw this consent at any time. In certain cases, the data subject has the right to receive data generated through the use of online services in a structured, commonly used, and machine-readable format enabling further use and transfer. Requests relating to these rights should be sent to the address mentioned above. We reserve the right to restrict the rights of the data subject within the scope of applicable law and, for example, not provide complete information or not delete data. We also draw your attention to the fact that deleting your personal data may mean that services are no longer fully or partially available or usable.




Every data subject has the right to lodge a complaint with the competent data protection authority. In the case of a controller in Switzerland, this is the Federal Data Protection and Information Commissioner. For a controller in the Principality of Liechtenstein, it is the Data Protection Authority of Liechtenstein.


10. Cookies, Web Analytics, and Tracking Tools


We use various common technologies to collect, store, and evaluate data when you visit our website and use our services.


This includes, in particular, cookies that can identify your browser or device. A cookie is a small file sent to your computer or automatically stored on your computer or mobile device by the web browser used. When you revisit a service, it can recognize your browser or device using the cookie. Cookies can store user preferences and other information. We use session cookies, which are necessary to perform the basic functions of the services and are automatically deleted after using our services. In addition, we use temporary and permanent cookies that remain stored on your computer or mobile device for a longer period. The information collected through cookies enables us to improve our website and services according to customer preferences and provide you with tailored offers.


You can block the use of cookies or delete them in your browser settings. Please note that if cookies are not allowed, not all functions of a service may be fully available, and deleting cookies may also remove any opt-out cookies you have set. Such opt-out cookies would then need to be reactivated upon revisiting the relevant service. Otherwise, you will be recognized as a new user and your data will be collected again.


In addition to cookies, we use web analytics and tracking tools to measure and evaluate the use of our website and services, personalize services, and display offers and advertising tailored to you. For data processing by such tools, which are usually provided by third parties, the terms of use and privacy policies of those third parties apply.n.

11. Integration of Third-Party Services


We integrate third-party services and content into our websites that may enable you to interact with third parties (e.g., YouTube videos or online payments through a payment service provider). For this purpose, any data provided may be forwarded to these third parties for processing and execution of the respective service or processed directly by them.


Please note that the terms of use and privacy policies of these third parties apply to their data processing activities.

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